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Shipping & Returns

Shipping per Australia Post



All items shipped within 2-3 business days, often much sooner. Price for Australia post varies with quantity. Electronic license keys will be shipped VIA THE EMAIL ADDRESS YOU HAVE REGISTERED. Please insure that all shipping and email information provided regarding your account is accurate.

Software sold through this website and affiliate sites is subject to the terms of the license agreement provided with each software product. All software products are sold without additional warranty, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, beyond those required by the Australian Trade Practices Act 1974 and Australian Consumer Law of 2011. Generally speaking refunds from this site are only offered when a product fails completely to deliver a feature as described on this site, without possible product update to deliver same feature. Refunds are not issued for change of mind, change of business, change of requirements, misunderstood or misread product specifications on part of the buyer, etc. As stated by the ACCC: "consumer guarantees do not apply if you got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it." General software performance issues, which always vary according to the hardware and OS configuration of an installation's target system, are not deemed necessarily fault of or failure of software to comply with its published description. Minor functionality bugs and errors are usually addressed in update patches which are released during the normal software development process. For other items, such as dongles, books, CDs and hardware a 30% restocking fee applies, so long as all items are returned in complete and resaleable condition. No return is possible beyond 30 days from date of purchase. For more information please review the full Conditions of Use.


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