This means that not every customer is treated the same way. Only when people are crying out loud enough, things are being looked at.
That's incorrect.
We listen to
all customers equally regardless whether solving their problem will be viable in short-term or not. For example, we have duly reported your error to the developers, ran in-house testing, responded in timely fashion for this issue, etc.
We cannot give
all problems equal priority (no one can) to the development team however - It's not even CADDIT's final decision to make. Normally the developers prioritize problems according to the
number of requests, not if someone is "crying out loud enough" (to do so would, as you indicate, be unfair to the majority).
To turn this around further, I should mention that we can confirm that progeCAD 2012 is being tested as an
IntelliCAD 7 build, although a release date is not fixed yet.
This will be an exciting framework for both design and CAD module development but IntelliCAD 7 also offered us a fair number of new challenges. However it's possible that your problem isn't IntelliCAD 7 related anyway, perhaps more to do with the PDF plotter, which was integrated. We have responded again to your update about the PDF printing on your
other post.