Hello 10augustus,
As I said, the two problems
might be related.
We discussed your situation in depth with the manufacturer support team, did you receive their response? Here it is again in case you didn't get it:
Hello,
we recorded a few anomalies working with Windows XP, I send you our possible solutions:
1 st Reason
Some anomalies on Windows XP (In Vista/7, this problem has never occurred) could lead to an unexpected progeCAD lock out.
To resolve this problem simply turn off the fade effect from the Windows XP menu, here are the steps to follow:
- from the Windows "Control Panel" to go to the "Display" settings - this will open the "Display Properties". " You turn on the "Appearance" tab
- click on the "effects" button
- unselect the top item "Use the following transition effect for menus and tooltips"
2 nd Reason
In some cases we saw that the status bar can cause software to crash. To resolve this problem, turn off the display (press the F10 key)
3rd Reason
If you cannot start progeCAD because it crashes, you can set the variable like this:
- Start > Run> type regedit and press <Enter>
- Current user> Software> progeSOFT> progeCAD> R10> progeCAD pro eng> profile> default> config.
- once you open this page, click the right mouse button, choose New > DWORD Value and write the variable (that is automatically set to 0)
Did you install the last progeCAD version? The 10.0.14.9? You can check it from the Help > about progeCAD menu.
If these suggestions do not help, they offer to set up a special session with you. Please check if you have received the email from them.
We would ask from this point, once you find the email, to continue your "crash" case directly with them as it has now been escalated to manufacturer priority support.
Thanks.