progeCAD support, tips and troubleshooting forum. progeCAD works very similar to some versions of AutoCAD. Moderated.

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#1478 by sbgraff
Mon Mar 28, 2011 6:41 pm
Hello,

I purchased USB key upgrade for our stand-alone license, and we are having difficulty activating the license. We've tried uninstalling and reinstalling the program on the PC several times, and we've tried reregistering our stand-alone license, but nothing changes. The program never asks for the USB key to be inserted.

Please advise?
#1480 by scanf
Tue Mar 29, 2011 7:01 am
Hi sbgraff,


I work in license administration and believe I have located your order.

I see that this is an upgrade order from a 2010 stand-alone license. Is it possible that you have been forwarded the original stand-alone key from your colleagues instead of the USB key?


Please contact us HERE so that we can verify your license details and check with the manufacturer if perhaps there is an issue on their side. We don't post license keys to the forum obviously..